Rational Systems Pvt. ltd. | India's leading IT Solution Provider Company                       
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Remote Access Support

All our customers benefit from being able to call our help-desk and receive support as if we were sitting next to you, how?

All our clients systems are configured in a safe and secure way so that we can access their servers and PC's or Laptops from our offices. We can see what you are seeing on your screen and even take over control of your servers, PC's and laptops to help resolve a problem.

So from the time of calling our help-desk we can be connected to your systems and seeing what the problem is within minutes, no waiting for engineers to attend site! We are also ready to attend site if needed for any critical failures and routine maintenance.

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Advantages of Remote Access

  • Reduced Downtime - As most of the problems can be fixed remotely.
  • Get support anywhere in the World
  • Get Support when travelling out of town where you don't know anybody to call for support.

How to get Support

  • We offer services for remote access using various remote access software available today.
  • We support for Apple Mac and Windows Platform.
  • All remote access sessions are secured and recorded for training.
  • All remote access sessions are permission based and validated via password before taking access to your pc every time you run the remote access software.

Check our Service Plans.

We are committed to a quality service, therefore we aim to offer the highest standards of service to our our valued customers at a competitive price. Here is a summary of services we offer and their rates.

For corporate clients we can offer special rates depending on the IT Infrastructure and no of computers, servers, etc. Give us the opportunity to serve you and we will provide you with trouble free computing environment.

Get Remote Support in 3 Steps

Call us on via Land-line, Mobile, Skype to get remote support. We will assign you a six digit code which you need to enter here.  

Step - 1 - Pay for Service Plan

Service Plans

    Step - 2 - Get your Access Code

Submit

Step - 3 - Access Code to proceed

Enter your 6-digit code

Products

  • Tally.ERP 9 Software
  • Audio Video Devices

Services

  • Onsite Technical Support
  • Remote Access Support
  • Assembling & Upgrades
  • Networking Services
  • Laptop Repair & Spares
  • Printer Repair & Spares
  • Data Recovery

Solutions

  • Internet Security
  • Audio Video Projects
  • Internet Leased Line
  • Email Marketing
  • Bulk SMS Solution
  • Security Surveillance

Web Solutions

  • Domain Registration
  • Web Hosting
  • Website Designing
  • Website Promotion
  • Rediffmail Pro
  • Rediff Enterprise Pro

Business Partner

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