Rational Systems Pvt. Ltd
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Tech Support

Get Support 
​
​Any-time, Any Device, Anywhere in the World*

All our customers benefit from being able to call our help-desk and receive support as if we were sitting next to you. 

​Call Us +91-9810017172 or Logon your complaint ticket below. 
Self Service Portal
We are open now for Onsite and Online IT Support Services - We are Online Now
All major global companies have now rolled out the mandatory work-from-home policies amidst the spread of Covid-19. But there are a lot of businesses and home users who didn't get the time to organise their WFH Infrastructure. And lots of business due to the lock-down situation are unable to enable their WFH Environment.
​
Some employees will be working from home for the first time, which means figuring out how to stay on task in a new WFH environment may lead to usability issues with collaborative application tools. But there are ways to deliver results and avoid going crazy, from setting up a good work-space to the way you talk to your team and how you collaborate with shared resources, communicate using Virtual Conference software with your team or clients could be dealt with ease.

​This is where we can assist you in resolving day-to-day issues faced by your business or your employees.

Get Instant Remote Support


- Virtual Assistant
- Remote Assistance
- Website Updation 

- PC Troubleshooting
- Windows & Mac OS
- Support for Skype, Zoom, Teams
- Office 365 Support
- Boost PC performance
- System Cleanup
- Virus Removal
USD $
1 Hour Session

Clients in India can pay by ICICI EasyPay & Paytm, we send an estimate after remote job evaluation with payment links.

Schedule your Remote Session

Report your PC Issues here.

  • Login your complaint or support issues here in the form.
  • We will mail you a link to share your PC with our technician to assist you to evaluate your work.
  • We will send you an estimate for which you need to accept the proposal, approve the job and pay to get instant support.
*Subject to availability.

Remote services are guaranteed to be absolutely secure.

We use secured and professional remote access software from Zoho Assist
​Zoho Assist provides you a web-based solution with an un-cluttered user interface. Security is not a concern with the two-factor authentication, SSL certification, and compatability with all major anti-virus software.
100% Satisfaction Guarantee on all our remote support services

Frequently Asked Questions

What does "online remote" computer repair mean?
Our technicians will set up a secure connection to your computer and provide remote assistance immediately. 
​How fast can I start my virtual session?
You can start your remote virtual session whenever it is convenient for you. We are available in India almost 24/7. After you book an Online Computer Support Service, you will receive an estimate for required hours for your problem resolution in email and text message with a link that allows you to initiate your session immediately.
What if I'm not really sure about my computer problem?
Don't Worry, You can always chat with us on the live chat support available on every page of our website, we will understand your problems and arrange an expert for you.
Can you help me with installation of any new software for me?
Yes Sure. We will be able to install mostly any type of software remotely. besides the Operating System.
Can you help me, If i have trouble with my Email Client Software?
Yes, We can troubleshoot common email related issues. ie. issues related to send/receive, undelivered or Mails Stuck in Outbox, Need Mail Archival, Email Migration, Email Configuration in Outlook or Thunderbird, etc.
I have a Website and need to update few pages, Can you assist me?
Yes Definitely, we have our web development team, we can assign our web expert to assist you for any support required for website designing, updation on any platform like Wix, Weebly, Tilda, WordPress, Magneto, Shopify, etc. We have experience working on all major web development tools.
Can you help me Backup my computer files and folders?
We can help you backup your computer to external USB hard disk or a network hard disk (NAS), We can also setup cloud backup for you with third party cloud solution provider.
How will you take access of my computer?
We use secured and professional remote access software from Zoho Assist. ​
How do I pay for your services?
You can pay for our services in advance with Paypal link on this page, or we send you the invoice for the service hours and you can pay via a link in the invoice. For International Payments we use PayPal and Payment India via ICICI EasyPay or PayTM. ​

Business  IT Support

Managed IT Services
Email & Cloud Solutions
Server & Network Support
Backup & Disaster Recovery
Security & Virus Protection
Remote Access Support
Virtual CTO

Web Development

Web Design & Development
Digital Marketing Solutions
Search Engine Optimisation
Online Reputation Management
Design & Print Services
​

Contact Us

Registered Office
167/8,  Sarai Julena, Okhla Road, 
New Delhi-110025
​
Corporate Office

115, Block A, Spazedge,
Sohna Road, Gurugram 122002

Phone : +91-9810017172
Email : info@rational.co.in
GSTIN : 07AABCR7321R1ZX

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  • Home
  • About
    • Team
    • Clients
    • Careers
  • Business IT Services
    • Managed IT Services
    • Email & Cloud Solutions
    • Server & Network Support
    • Backup & Disaster Recovery
    • Security & Virus Protection
    • Remote Access Support
    • Virtual CTO
    • Linux Solutions & Support Services​
  • Web Development
    • Website Designing
    • Digital Marketing
    • Search Engine Optimization
  • Blog
  • Contact
  • SUPPORT